Tuesday, February 23, 2010

Frequently Asked Questions about Allegiant Air

logo allegiant airDo you have a question?

More than likely the answer you need can be found in our Frequently Asked Questions list.

Click (Show/Hide) next to a heading for the FAQs on that subject.

Airline Information (Show/Hide)
    What type of aircraft does Allegiant fly?
  • Allegiant operates the McDonnell-Douglas MD 82/83 and McDonnell-Douglas MD 87 series aircraft. Both are powered by two (2) tail-mounted Pratt & Whitney turbofan engines. Both aircraft have two (2) flight deck crew members and three (3) in-flight crew members The MD 82/83 aircraft has 150 coach class seats. The MD 87 aircraft has 130 coach class seats.
    Who can I speak to at the airport if I have a problem?
  • Any airline representative will be happy to assist you in anyway they can. Also feel free to speak to the Station Supervisor.
    Who can I contact about a problem I had on a flight?
  • Allegiant's Customer Relations Department will address, via conventional postal service, all issues and compliments from customers with accuracy and professionalism regarding flights already taken. In order to give each customer's concerns the attention that they deserve, Allegiant ask that all concerns be sent in writing to:
    • Allegiant Travel Company
    • ATTN: Customer Relations
    • PO Box 401026
    • Las Vegas, NV 89113
    All correspondence is answered in a timely manner and in the order it arrives.
Reservations and Ticketing (Show/Hide)
    What is the phone number for Reservations?
  • You can call the Reservations Center at 1-702-505-8888.
    Hours of Operation are between 4:00am - 11:00pm Pacific Time, 7 days a week.
    You had a toll free number. What happened?
  • We offer very affordable fares to all of our markets. In order to offer these fares, we have chosen to reduce our costs by discontinuing our toll free number.
    Will I be receiving tickets in the mail?
  • Allegiant is a ticketless (or e-ticket) airline. When a passenger makes a reservation online or over the phone, that passenger will be issued an itinerary number. That itinerary number must be taken to the check-in counter at the airport on the day of departure.
    Do I need to confirm my reservation 24 hours prior to departure?
  • Allegiant does not over book its flights, so there is no need to confirm your reservation. If there is a schedule change, our Schedule Change department will contact you.
    What are the rules for booking a reservation over the phone or online?
  • To provide the lowest fares possible Allegiant requires full payment at the time of reservation booking. Allegiant does not discount round-trip tickets, as each flight is priced by segment.
    Do I need to book my flight in advance?
  • Allegiant does not require advance purchases. Allegiant does not over book its flights, so every passenger is guaranteed a seat. However, all reservations booked within two hours of scheduled departure must be booked at the airport.
    Can I make changes to my reservation online?
  • No, all changes must be done over the phone by contacting Allegiant's Customer Care department at 1-702-505-8888.
    How do I view and print my itinerary receipt for my flight?
  • A confirmation will be sent via email after the reservation is purchased. A request for a confirmation to be resent can be made by contacting Allegiant's Customer Care Department at 1-702-505-8888.
    Do I need a paper ticket to travel?
  • No, Allegiant works with e-tickets. No paper tickets are issued.
    How many passengers can be booked on a single itinerary?
  • Up to nine (9) passengers may be booked on a single itinerary. To book ten (10) or more passengers, please contact Allegiant's Groups Department at 1-702-505-8888.
    Does Allegiant offer group rates?
  • A group of ten (10) or more passengers are eligible to receive a group rate when booked on a single itinerary. Please contact Allegiant's Groups Department at 1-702-505-8888. Group rate requests must be booked via our Allegiant Groups Department. They cannot be booked on our web site.
    If I have a reservation, how far in advance can I fly standby?
  • Allegiant does not offer standby travel.
    What if the fare drops on a ticket after I have already purchased it?
  • The desire for the lowest possible fare is understandable; however, Allegiant unfortunately cannot refund or credit fare differences after a reservation has been made. When the original ticket is purchased, via the web or by a reservations agent, the purchaser of the ticket is prompted or asked if they agree to the following terms and conditions in order to purchase the ticket: "All tickets are non-refundable, one-way, and ticketless". This is because Allegiant unfortunately cannot control when a passenger will book their flight. Allegiant also does not have advance knowledge of when specials will be offered. The fluctuation in a fare may also be caused by cancellations, and since Allegiant does not overbook its flights, a seat may become available at a lower price.
    Does Allegiant offer bereavement fares?
  • Allegiant does not offer any type of bereavement fare. In order to keep our low fares, and to continue our service in select markets, it is our policy to no longer offer bereavement fares. Allegiant's prices are quite competitive and some of the best in the industry.
    Does Allegiant offer any kind of medical exceptions?
  • In an effort to keep our fares low for all passengers and to stay competitive, Allegiant does not offer medical exceptions. Allegiant does apologize for any inconvenience this may cause. However; Allegiant does offer low fares in all markets that are served.

    There are a couple of options that are available:
    1. Canceling your itinerary
    2. Changing the date(s) of travel
    3. Changing the name(s) on your itinerary
    These options are still subject to the fees associated with the itinerary change.
    Does Allegiant offer Travel Protection?
  • Yes.
    What is Travel Protection?
  • Travel Protection allows customers the flexibility to make unlimited changes to their reservations, within certain guidelines, with no change fees or cancel fees assessed. Customers are responsible for any change in price for air, hotel, auto, attractions, etc. Funds remaining after changes to an itinerary will be applied as non-refundable system credit good for travel on Allegiant. All travel involving funds from an itinerary must be completed no later than one year from the date the original itinerary was booked. Travel Protection may only be purchased at the time of booking and cannot be added to pre-existing reservations.
    Can Travel Protection be added to existing reservations?
  • No. Travel Protection must be purchased at the time of booking.
    Can Travel Protection be cancelled for a refund?
  • Travel Protection can be cancelled for a refund within twenty-four (24) hours of booking the reservation provided no changes have been made to the original reservation.
    I have canceled a reservation and have credit towards a future flight. How do I use this credit in booking my next flight?
  • To book a reservation using credits from a previous flight, please contact Allegiant's Reservations department. Please make sure to inform the Reservation Agent that the flight that is being booked is with credit. Have both itinerary and customer numbers available upon calling. The $10.00 per segment booking fee will be waived when booking with credits.
    What do I do if my flight was canceled?
  • Allegiant's Schedule Change Department will contact all passengers who are on a canceled flight with their available options.
    Can I get a refund if there has been a death in the family?
  • Please contact Allegiant's Customer Care department to inquire about a refund. Documentation may be requested.
    Can I book a reservation for another person?
  • Yes. For online booking, after entering the passenger information, the individual booking the flight will be prompted to enter their credit card information. At this point, the name, address, and phone number can be changed to match that of which is on the booking individual's credit card statement.
Boarding/Check-In (Show/Hide)
    Do you serve snacks or meals on your flights?
  • For your convenience, Allegiant offers a variety of sodas, juices, alcoholic beverages, snacks and merchandises onboard every flight for purchase. Our high quality selection of onboard items allows you the opportunity to enjoy a refreshing drink, a delicious snack, or to pick up a last minute souvenir from your trip, all of which are available from the comfort of your seat.
    Can I bring my own alcohol onboard?
  • The Federal Aviation Administration (FAA) requires any alcohol consumed onboard be served by an Allegiant In-flight crew member.
    Does Allegiant have seat assignments?
  • In the past, all seat assignments were made by the airport on the day of departure. Recently, the option was made possible to arrange seat assignments in advance to anyone who wanted to purchase them. Those passengers that do not wish to pay for seat assignments will still have their seats assigned by the airport ticket agents on the day of flight. The airport ticket agents will, as they have in the past, try their best to keep families together. However, the best way to ensure that passengers who wish to sit together will be able to sit together is to pre-purchase a seat assignment. Allegiant does not overbook its flights; therefore every passenger is guaranteed a seat. Pre-purchase seat assignments are available from $11 per passenger, per segment.
    What kind of identification do I need to bring with me to the airport?
  • Allegiant requires age verification for all passengers under the age of 18 who are traveling alone. Failure to provide proof of age may result in denied boarding. TSA requires identification for all passengers over the age of 18. If a passenger looks 18 years of age, it is recommended they bring photo identification. This photo identification must be issued by a state or national government (such as a driver's license or passport). If they do not have a government-issued identification they will be put through a secondary screening search. For more information, please contact TSA at the TSA web site.
    What time should I arrive at the airport for my flight?
  • Allegiant recommends arriving at the airport at least two (2) hours prior to scheduled departure. Customers need to be checked in no less than 45 minutes prior to scheduled departure which is when the Ticket Counter closes.
    Where do I check in at the airport?
  • Please look for the Allegiant ticket counter.
    Can friends and family accompany me to the gate?
  • No. Due to security reasons, TSA only allows ticketed passengers with boarding passes through the security check point.
    Does Allegiant have any kind of in-flight entertainment?
  • No. Allegiant does not offer any type of in-flight entertainment at this time.
    Can I use my laptop, cell phone, or other electronic device onboard?
  • Laptops, portable movie players, portable music players, and other approved devices can be used onboard the aircraft. The in-flight crewmembers will notify all passengers when it is safe to use these devices. Portable radios, cell phones, and other such devices cannot be used during flight at anytime. They interfere with the navigation devices on the aircraft. If there are any questions about a certain device, please ask an in-flight crewmember.
    Does Allegiant allow smoking on their flights?
  • All Allegiant flights are non-smoking. The FAA prohibits tobacco products onboard the aircraft.
    Where can I find information about getting a passport?
  • Please contact your local post office for information on getting a passport. Also, feel free to
    visit the US Postal web site for the closest available post office location and phone number
    Does Allegiant have first class seating?
  • No. Allegiant is a leisure airline that travels to leisure markets. Each plane is equipped with an all-coach configuration.
    What forms of payment does Allegiant allow for in-flight purchases?
  • Allegiant accepts credit cards, as well as cash, for in-flight purchases. When paying with cash, exact change is always preferred.
Customer Login ("My Account") (Show/Hide)
    What if I used the wrong email address when creating my account?
  • Log in using the wrong email address and update your account with the correct email. If you do not remember the wrong email address, please sign up to create a new account with the correct email address.
    What if the system tells me an account already exists for my email address?
  • Try to log in using the email address and your password. If you do not remember your password please attempt to reset your password. If you are unable to reset your password, please contact Allegiant's Customer Care Department at 1-702-505-8888 for assistance.
    What is I have purchased travel before, but I cannot log in using my email address and password?
  • If you booked prior to 02/26/2009, please sign up to create a new account. Using the same email address you entered during your previous transaction will link your account to your previous transaction.
  • If you booked on or after 02/26/2009, please attempt to reset your password. If you are unable to reset your password, please contact Allegiant's Customer Care Department at 1-702-505-8888 for assistance.
    What if the itinerary I purchased does not show up when viewing my Open Itineraries?
  • If your previous itinerary was purchased under a different email address, you will not be able to view the itinerary. Please contact Allegiant's Customer Care Department at 1-702-505-8888 with any questions regarding your previous itineraries.
    What if I am unable to reset my password using the web site?
  • If you booked prior to 02/26/2009 and you are unable to update your password, please try to sign up and create new account.
  • If you booked on or after 02/26/2009, please contact Allegiant's Customer Care Department at 1-702-505-8888 for assistance in resetting your password.
Baggage (Show/Hide)
    What are the restrictions and requirements for carry–on baggage?
  • Carry-on bags must comply with the following baggage regulations:
    1. Each e-ticketed passenger is allowed to carry on the aircraft one bag
      plus one personal item.
    2. The dimensions for a carry-on bag must not exceed 9" H x 14" W x 22" D.
    3. The bag must be able to fit under your seat or in the overhead compartment.
    Examples of personal items include:
    1. Male or female purse
    2. Briefcase
    3. Laptop computer
    4. Camera case
    5. Diaper bag
    6. Portable electronic devices of similar or smaller size to items listed above
    7. The dimensions for a personal item must not exceed 9" H X 16" W X 19" D
    8. The personal item must be placed under the seat in front of you
    Examples of additional items that are allowed on the aircraft, in addition to the free baggage allowance, include:
    1. Food items for immediate consumption
    2. Mobility aids or assistive devices, such as wheelchairs, walkers, canes, crutches, strollers, etc.
    3. One box or bag of duty free merchandise
    4. A coat or jacket
    5. An umbrella
    6. One item of reading material
    What are the restrictions and requirements for checked baggage?
  • Passengers wishing to check luggage will be charged a per person, per bag, per segment Baggage Transport Fee. All Baggage Transport Fees are non-refundable. Each bag must weight 50lbs or less. The outside measurements of each bag must not exceed eighty (80) inches. The total number of bags allowed may not exceed 5 per passenger.
    How do I report lost or damaged baggage?
  • Once a passenger's baggage has been determined to be missing or delayed, a Delayed Baggage report must be completed within four (4) hours of arrival time. The passenger is also given a local service number, or the Allegiant Baggage Service Office number, for any questions or concerns that may arise.
    Where can I find items left on a plane or in the terminal?
  • Items found in the terminal or on the aircraft are turned into the local baggage service department. All lost articles are logged and held at the local baggage office until the passenger claims them, or makes arrangements to have them shipped at the owner's expense. All items found in the Lost & Found inventory are held for thirty (30) days. After that time, unclaimed items are forwarded to System Baggage Service for salvage. All high value items are locked in a secure area whenever possible to reduce the possibility of theft. All passengers with Lost & Found issues are asked to go to the airport where the articles were lost.
    What are your baggage fees?
  • When purchased at time of booking, a fee between $15 and $25 for the first checked bag and between $25 and $30 for the second checked bag will apply per person, per segment. If purchased at flight check-in, $35 for first checked bag and an additional $35 for second checked bag will apply per person, per segment. In all cases additional higher fees will apply for three or more checked bags. Bags that are "Gate Checked" will incur a $35.00 fee.
    What type of sporting equipment can I bring when I travel?
  • The following sporting equipment will be considered as an additional checked bag, fees apply:
    1. Bowling bag, including ball and shoes;
    2. Golf bag (either hooded or in a soft- or hard-sided golf bag carrying case provided by the passenger), including clubs, balls, and shoes;
    3. Rifle (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm);
    4. Shotgun (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm)
    5. Handgun (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm);
    6. Fishing tackle box and fishing rod, so long as the rod is encased in a cylindrical fishing rod container suitable to Carrier for withstanding normal checked baggage handling without sustaining damage to the rod;
    7. Snow ski equipment encased in a container or containers acceptable to Carrier and including no more than one (1) pair of skis or one (1) snow board, one (1) pair of ski boots, and one (1) pair of ski poles;
    8. Water ski equipment encased in a container or containers acceptable to Carrier and including no more than one (1) pair of water skis and one (1) life preserver;
    9. Boogie board;
    10. Skateboard;
    11. Archery equipment, including a bow, arrows, and an average size target (large target stands cannot be accepted), so long as the bow and arrows are encased in a container acceptable to Carrier for withstanding normal baggage handling without sustaining damage to the equipment.
    12. Scuba equipment, provided air tanks are empty and all accompanying equipment (BCD, mask, flippers, weight belt, etc.) are encased together in a container acceptable to Carrier.
    Where can I find a list of restricted items and hazardous materials?
  • The Transportation Security Administration (TSA) has an approved list of items that can be brought on board. Please contact TSA at 1-866-289-9673 or visit the TSA web site.
    Can I transport fireworks?
  • No. Fireworks are on TSA's Prohibited Items list. That list can be found online at the TSA web site.
    Can I send cargo?
  • Allegiant is not a cargo airline, will not accept cargo of any kind. All baggage must accompany a paying passenger on the flight. No baggage over 100 lbs will be accepted.
    Where should I keep my prescription drugs?
  • Allegiant highly recommends all prescription drugs travel with the individual using the container marked with the name of the person to whom they are prescribed. Although highly unlikely, should your bag not make it to the final destination, Allegiant does not want you to be without your prescription drugs.
    Can I travel with a firearm?
  • Allegiant allows firearms to be transported using the following guidelines:
    1. All customers must declare their firearm at time of check-in.
    2. Firearms and ammunition cannot be carried on-board the aircraft and are accepted in checked baggage only.
    3. All firearms must be unloaded
    4. Firearms must be in a locked case and must be able to withstand normal baggage handling without damaging the firearm or other baggage.
    5. Small-arms ammunition intended for sport or hunting are accepted only if carried in a sturdy checked bag.
    6. Ammunition must be in the manufactures original container, or equivalent fiber, wood, or metal container specifically designed to carry ammunition. This carrier must provide sufficient cartridge separation.
    7. The following are per person limitations on ammunition:
      1. No more than three hundred (300) rounds of pistol (rim fire) ammunition.
      2. No more than one hundred twenty (120) rounds of rifle (center fire) ammunition.
      3. No more than one hundred fifty (150) shotgun shells.
      4. The total gross weight of the ammunition cannot exceed eleven (11) pounds per passenger.
      5. One handgun case (with only 1 unloaded handgun inside) will be accepted for each paying passenger.
      6. One shotgun case (with maximum 2 unloaded shotguns inside) will be accepted for each paying passenger.
      7. One rifle case (with maximum 2 unloaded rifles inside) will be accepted for each paying passenger.
Customers With Disabilities (Show/Hide)
    How do I request special assistance for a disabled passenger?
  • When booking a reservation online or over the phone, a special request can be made for the passenger who is requesting special assistance. Also, please feel free to call Allegiant's Customer Care department at 1-702-505-8888 and request the assistance to be added to the reservation.
    Does Allegiant supply oxygen tanks for passenger use onboard?
  • Allegiant does not provide oxygen for passenger use onboard for passenger use. There are seven (7) types of oxygen concentrators that passengers are allowed to bring as identified in the Portable Oxygen Concentrators (POC) section below.
    To contact the Department of Transportation regarding Air Travelers with Disabilities:
  • (1) for calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1–800–778–4838 (voice) or 1–800–455–9880 (TTY),
    (2) by telephone to the Aviation Consumer Protection Division at 202–366–2220 (voice) or 202–366–0511 (TTY),
    (3) by mail to the Air Consumer Protection Division, C–75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96–432, Washington, DC 20590, and
    (4) on the Aviation Consumer Protection Division's website (http://airconsumer.ost.dot.gov).
Portable Oxygen Concentrators (POC) (Show/Hide)
  • Allegiant is not equipped to transport or provide medical oxygen or other hazardous materials and/or contained gas either in the passenger cabin or as cargo or baggage. Any customer requiring a constant supply of compressed or liquid medical oxygen cannot travel on Allegiant. If there is a question as to a customer's ability to travel the duration of a flight without the use of medical oxygen, Allegiant requires the user to have a written statement from a licensed physician to verify the customer can complete the flight safely and without the use of medical oxygen. Click here to get the Physician Consent Form template. The Physician Consent Form will only be accepted if printed on the physician's letterhead and fully completed. Liquid oxygen cannot be carried onboard any Allegiant aircraft. All units identified as Portable Oxygen Concentrators are acceptable as checked or carry-on baggage if the units fit the size limitations for under the seat or overhead stowage.
    Making Reservations:
    1. At the time the reservation is made, the customer must inform the Allegiant Reservations Agent of the intended use of the Portable Oxygen Concentrator (POC) and the model of the POC to be used.
    2. If booking through a travel agent or online, the customer should call
      1-702-505-8888 Option 2 after the reservation is made.
    At the Airport:
    1. The customer using the AirSep Freestyle, AirSep Lifestyle, DeVilbiss Healthcare’s iGo, EVO Central Air (Delphi RS-00400), Inogen One, Inogen One G2, International Biophysics Corporation’s LifeChoice, Invacare XPO2, Oxlife’s Independence Oxygen Concentrator, Respironics Evergo and Sequal
source: allegiantair.com

Thursday, February 18, 2010

History of Allegiant Air

history of allegiant airAllegiant Air was founded in 1997 under the name WestJet Express. [1]After a trademark dispute with West Jet Air Center of Rapid City, South Dakota, and with the name's similarity to WestJet Airlines of Calgary, Alberta, the airline adopted the name Allegiant Air and received its operating certificate for scheduled and charter domestic operations in 1998. The airline also has authority for charter service to Canada and Mexico. Wholly owned by Allegiant Travel, the airline now has over 1,300 employees.

Scheduled service began on October 15, 1999, between Las Vegas and the airline's initial hub in Fresno, California, with Douglas DC-9-21 and DC-9-51 aircraft. Shortly after the shutdown of WinAir Airlines, Allegiant Air opened a hub in Long Beach, California, mirroring WinAir's network. The airline was unable to bring in enough revenue to cover its costs and filed for Chapter 11 bankruptcy protection on December 13, 2000.

In June 2001, Maurice J. Gallagher, Jr. joined the airline and soon became its President and Chief Executive Officer. Having formerly worked with WestAir and ValuJet Airlines, Gallagher led the airline's transformation into its present form, moving the base to Las Vegas and focusing on smaller markets that larger airlines did not serve with mainline aircraft. From 2001, they have grown from 2 destinations to over 50 from Las Vegas, Orlando/Sanford, Florida, and St Petersburg, Florida

On November 20, 2006, Allegiant Air announced that it had filed a registration statement with the Securities and Exchange Commission in anticipation of a planned initial public offering of its Common Stock. It is listed on the NASDAQ Stock Market under the ticker symbol "ALGT".

On July 31, 2007, the airline announced plans to open a fourth focus city and operations base at Phoenix-Mesa Gateway Airport in Mesa, Arizona, connecting the Phoenix metropolitan area to 13 destinations already served by Allegiant and one new destination. The airline began service out of their new focus city on October 25, 2007.[5] The airport announced a 10,000-square-foot (930 m2) expansion in August 2008 which will increase the number of gates from two to four and allow Allegiant to triple the number of flights from Phoenix. The expansion will be funded by a loan from Allegiant which will be repaid by passenger fees.[6]

On August 1, 2007, Allegiant also announced plans to open their fifth focus city and make an operations base at Fort Lauderdale-Hollywood International Airport, connecting the South Florida area to destinations already served by Allegiant. The airline began service in this focus city November 14, 2007.

On January 29, 2008, Allegiant opened their sixth base at Washington's Bellingham International Airport. The airline is basing two McDonnell Douglas MD-80 aircraft in Bellingham as part of the expansion.[7] Routes served exclusively from Bellingham include Las Vegas, Reno, Palm Springs, San Diego, San Francisco, and Phoenix. Expansion in Bellingham has been largely driven by its proximity to Vancouver, Canada.

Along with Southwest Airlines, the airline was the only major United States airline to make a profit in the first quarter of the oil-driven economic crisis of 2008.

On September 16, 2008, the airline announced the addition of Lexington, Blue Grass Airport for non-stop service to Orlando-Sanford and Tampa-St. Petersburg commencing November 2008. The next day, Allegiant announced the addition of Hagerstown Regional Airport for non-stop service to Orlando-Sanford commencing November 14, 2008.
[edit] Business model

Allegiant Air operates a business model that focuses on:

* Flights to airports which have limited or no service from mainline carriers
* Using Smaller Airports except, McCarran International Airport,and Orlando International Airport
* Attracting leisure passengers traveling to seasonal warm-weather destinations
* Generating ancillary revenues in addition to ticket revenue
* Maintaining low operational costs

[edit] Markets

Allegiant Air targets small cities with limited passenger airline service. Many of the airline's markets, such as Peoria, Illinois, and Allentown, Pennsylvania, are served only by commuter service requiring a connection at an airline hub.[8] Allegiant, as of October 2009, has competition on only five of its 136 routes.[9]

Other Allegiant destinations are secondary airports that are close to large metropolitan areas. For instance, Allegiant is the only carrier operating at Phoenix-Mesa Gateway Airport.
[edit] Routes

The airline's focus is on leisure travelers, particularly those in colder northern climates, going to warm-weather tourist destinations such as Las Vegas, Orlando, or Phoenix.[10] The airline offers a lower frequency of flights and no amenities such as frequent flier points or on-board entertainment. As a result, Allegiant carries few business passengers.[8][11]
[edit] Revenues

The airline, which attracted investment from the Ryan family of Ireland, owners of Ryanair, follows a similar model which seeks ancillary revenue in addition to ticket revenue.[12] Allegiant earns ancillary revenue through sales of food, beverages, and souvenirs on board as well as charges for checking luggage and advance seat assignments.[8][13] The airline also offers hotels, cars, show tickets, and tour packages on its website, which generates commissions. As of October 2009, the St. Petersburg Times reported that ancillary revenues were $33.35 per passenger.[14] The total contribution of hotel and rental car packages is up to 30% of the airline's revenue.[13]
[edit] Charter information

Allegiant also operates air charters which contribute 7% of its revenue.[15] The company has two contracts with Harrah's Entertainment with two aircraft based in Reno, Nevada, and Laughlin, Nevada to ferry customers to Harrah's casinos. Additionally, Allegiant has two aircraft based in Tunica, Mississippi to support a charter contract to transport gaming customers to Harrah's casinos including Tunica and New Orleans.[16] They also transport firefighters for the United States Forest Service and college basketball players and staff.[15]

Allegiant had a contract to supply charter flights from Miami to four cities in Cuba. Flights began in June 2009. One aircraft was committed to the contract.[15] The contract was for fixed-fee flying, meaning all they have to do is provide the dry aircraft and the flight crew. The contractor is responsible for all other costs including fuel. Allegiant ended this service in August 2009. [17]
[edit] Costs

The airline tends to offer lower fares, which requires strict cost control.[8] Part of the airline's lower cost structure includes operation of MD-80 jets, which the airline can purchase and refurbish for as little as $4 million.[13] While the aircraft are less fuel-efficient than newer planes, Allegiant is able to purchase them outright for one-tenth the cost of a new Boeing 737.[12] Given the low cost of ownership, Allegiant is able to fly the planes less (seven hours per day versus 13 hours per day at JetBlue), which helps keep labor costs lower.[12] Overall, Allegiant operates with 35 full-time workers per plane compared to more than 50 at other carriers.[13]

The airline does not accept subsidies from cities seeking service, but still seeks to maintain a low permanent operating cost at the airport.[18] Allegiant rents ticket counters on an hourly basis and in Chattanooga, Tennessee, and Springfield, Missouri, many duties are handled by airport employees contracted to Allegiant.[12][19]

The cost of ticket sales is reduced by selling tickets on its website and at airport ticket counters. The toll-free number was eliminated and Allegiant does not utilize internet travel agencies.[8]
[edit] Criticism of the business model

Some airport officials have criticized Allegiant for shutting down routes or leaving markets quickly if they are not immediately profitable. In Kinston, North Carolina, the airport authority invested $60,000 for advertising Allegiant's routes and asserted that the load factor was 90% or better. However, they contend that the airline left the market when it did not earn enough ancillary revenue after only one year. In Columbia, South Carolina, the carrier departed after only two months as loads began to weaken from new legacy airline competition.[18] Allegiant returned to Columbia in February 2009, but has since pulled out again as of late 2009.

The airport director in Worcester, Massachusetts, felt that Allegiant reneged on a commitment to serve the airport for five years given the use of federal grants to assist its startup. However, the airline replied that the market was immediately unprofitable and starting service there was a poor decision, although flights were continuously reported to be in the 80% capacity range.[18]

The US Department of Transportation also cited the airline in 2009 for not including their "convenience fee" in the initial price quote on the website.[9]
[edit] Allegiant Vacations

Allegiant Vacations functions as an in-house package vacation vendor. The company has arrangements with 34 hotel properties in Las Vegas and 21 in the Orlando, and Daytona Beach, Florida, areas. The vacations division also has partnerships with several rental car agencies and show-ticket vendors. At least for some routes, air travel must be purchased along with hotel accommodations—a two-night minimum stay in the case of Champaign, IL, to Las Vegas, NV, for example.
[edit] Destinations
An Allegiant Air MD-83 at Hagerstown Regional Airport
Main article: Allegiant Air destinations

Allegiant Air currently flies to 71 destinations throughout the United States. Except for the Bellingham to Las Vegas and Los Angeles routes, all bookings begin or end at one of the nine focus cities/operational bases; therefore, travel reservations between any of the other cities must be reserved through separate bookings and checked luggage claimed and re-checked in one of the nine focus cities.

Allegiant Air is actively pursuing the opportunity to serve Paine Field (PAE) in Everett, Washington, (25 mi (40 km) north of Seattle). The company has filed a complaint with the FAA at the county's opposition to the plan.[20] Additionally, Allegiant Air is also very interested in serving Salem, Oregon -- conversations are continuing.[21]

On February 1, 2010, Allegiant will begin operations at Orlando International Airport (MCO). Eventually, the Orlando/Sanford hub will be phased out by transferring flights to Orlando International over time.
[edit] Fleet
An Allegiant Air MD-83

As of 2 February 2010, Allegiant Air has an all-McDonnell Douglas fleet of 46 aircraft consisting of:[22]
Allegiant Air fleet Aircraft ↓ Total ↓ Orders ↓ Passengers
(Economy) ↓ Routes ↓ Notes ↓
McDonnell Douglas MD-81 5 150
McDonnell Douglas MD-82 10 13 (used from SAS)[23] 150 Based In Orlando/Sanford and Tampa Bay/St. Petersburg/Clearwater After Scandinavian Airlines and American Airlines phase out their McDonnell Douglas MD-82s, Allegiant Air will be the largest operator of the McDonnell Douglas MD-82.
McDonnell Douglas MD-83 21 150 All After American Airlines phases out their McDonnell Douglas MD-83s, Allegiant Air will be the largest operator of the McDonnell Douglas MD-83.
McDonnell Douglas MD-87 4 5 (used from SAS) 130 Based in Tunica, Reno, and Laughlin/Bullhead[24]
McDonnell Douglas MD-88 6 150 All

As of February 2010, the average age of the Allegiant Air fleet is 19.8 years.

On January 4, 2010 the SAS Group announced the sales of 18 surplus MD-80 series aircraft to Allegiant Travel Company. The aircraft, built from 1985 to 1991, will be delivered during the first half of 2010. [25]
[edit] Incidents and accidents

On March 29, 2007, Allegiant Air Flight 758, a McDonnell Douglas MD-80 aircraft that took off from Pease International Airport in Portsmouth, New Hampshire, experienced a hydraulic failure that prevented the front landing gear from deploying. As a result, the aircraft circled in a holding pattern for over half an hour to lighten the fuel load, and then made an emergency landing at Orlando Sanford International Airport. Upon landing, some sparks and smoke were observed under the nose of the aircraft. The passengers and crew members evacuated via emergency evacuation slides. Only one injury was reported: a woman suffered a minor ankle injury during the evacuation, but she refused treatment. The airport was closed for some time due to the emergency.[26][27]

On Saturday, June 27, 2009, Allegiant Air Flight 746, a McDonnell Douglas MD-80 aircraft made an emergency landing at Lehigh Valley International Airport in Allentown, Pennsylvania after flames were observed coming from the aircraft's left engine. The flight, bound for Orlando Sanford International Airport originated from Lehigh Valley International Airport. During takeoff, one of the aircraft's tires had shredded and a piece of that tire was sucked into the engine, causing it to fail and momentarily catch on fire. The airliner landed safely minutes later with no injuries reported.[28]
[edit] References

1. ^ a b c Norwood, Tom; Wegg, John (2002). North American Airlines Handbook (3rd ed.). Sandpoint, ID: Airways International. p. 8. ISBN 0-9653993-8-9. http://www.airwaysnews.com.
2. ^ http://www.allegiantair.com/aaNews/aaNews20100202a.php
3. ^ http://www.allegiantair.com/aaNews/aaNews20100202a.php
4. ^ "Company Profile for Allegiant Travel Co (ALGT)". http://www.zenobank.com/index.php?symbol=ALGT&page=quotesearch. Retrieved 2008-10-20.
5. ^ Allegiant Air (2007-07-31). "ALLEGIANT AIR ANNOUNCES NEW BASE IN PHOENIX-MESA: Airline to Launch Low-Cost Service Oct. 25". Press release. http://www.allegiantair.com/aaNews20070731b.php. Retrieved 2007-07-31.
6. ^ Art Thomason (2008-08-26). "Allegiant funds Mesa airport expansion". Arizona Republic, archived at website.org. http://www.webcitation.org/5gqmyP8CR. Retrieved 2008-09-18.
7. ^ Allegiant to open base at Bellingham International Airport
8. ^ a b c d e Justin Bachman (2008-05-14). "Allegiant: The Other Profitable U.S. Airline". Business Week, archived at webcite.org. http://www.webcitation.org/5gqn2zgky. Retrieved 2008-08-15.
9. ^ a b Charisse Jones (2009-10-21). "Allegiant profits by catering to passengers in small areas". USA Today. http://www.webcitation.org/5kx0m0EWB.
10. ^ Donna Hogan (2008-07-19). "Low-cost airline helps Gateway buck trends". East Valley Tribune, archived at webcite.org. http://www.webcitation.org/5gqnHJah6. Retrieved 2008-08-15.
11. ^ Donna Hogan (2007-09-23). "Allegiant Air adds Mesa airport as a hub". East Valley Tribune, archived at webcite.org. http://www.webcitation.org/5gqnLyBAy. Retrieved 2008-08-15.
12. ^ a b c d Jeff Bailey (2006-09-21). "Flying Where Big Airlines Aren’t". New York Times. http://www.nytimes.com/2006/09/21/business/21air.html?ex=1316491200&en=e1829521d9be57c9&ei=5088&partner=rssnyt&emc=rss. Retrieved 2008-08-15.
13. ^ a b c d Peter Pae (2009-05-13). "Allegiant Air's prudent ways help it soar amid slump in travel". Los Angeles Times, archived at webcite.org. http://www.webcitation.org/5gqlD3yoh. Retrieved 2009-05-17.
14. ^ Steve Huettel (2009-10-21). "Allegiant Air most profitable airline in the country". St. Petersburg Times. http://www.webcitation.org/5kx0VCgRf.
15. ^ a b c Richard N. Velotta (2009-05-15). "Las Vegas-based Allegiant sets sights on – no kidding – Cuba". Las Vegas Sun. http://www.lasvegassun.com/news/2009/may/15/lv-based-allegiant-sets-sights-no-kidding-cuba/. Retrieved 2009-05-17.
16. ^ Jane Roberts (2007-12-20). "Tunica hopes for more flights". Memphis Commercial Appeal. http://www.commercialappeal.com/news/2007/dec/20/tunica-hopes-for-more-flights/. Retrieved 2009-05-17.
17. ^ "Allegiant Air Raises 3Q Capacity View, Trims 4Q Estimates". Wall Street Journal, Dow Jones Newswires. 2009-08-24. http://www.webcitation.org/5kwzmnsux.
18. ^ a b c Jerry Cornfield and David Chircop (2008-08-05). "Allegiant loved in some cities, but not all". The Herald (Everett, Washington), archived at website.org. http://www.webcitation.org/5gqnVA14T. Retrieved 2008-08-15.
19. ^ Neil Nadel (2006-09-16). "Chattanooga Airport Employees to Handle Baggage, Ticketing". WDEF-TV, Chattanooga. http://archives.californiaaviation.org/airport/msg38453.html. Retrieved 2008-08-15.
20. ^ Lynn Thompson (2008-06-02). "FAA says county must talk to Allegiant Air". Seattle Times, archived at webcite.org. http://www.webcitation.org/5gqmiQcrj.
21. ^ Tim Hay (2009). "Return of Commercial Air Service". salem municipal airport, archived at flysalem.com. http://www.flysalem.com/airservice-return.htm.
22. ^ Allegiant Air Fleet Detail
23. ^ http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsId=20100104005572&newsLang=en
24. ^ FORM 10-K Exhibit A
25. ^ SAS sells 18 MD-80 surplus aircraft to Allegiant Travel Company
26. ^ "Jet With 147 Passengers On Board Makes Emergency Landing". WCVB-TV. 2007-03-29. http://www.thebostonchannel.com/news/11441698/detail.html. Retrieved 2007-04-16.
27. ^ "Allegiant Jet Moved After Emergency Landing". WESH, archived at webcite.org. 2007-03-29. http://www.webcitation.org/5gqmq8zlX. Retrieved 2007-04-16.
28. ^ "Plane makes emergency landing at Lehigh Valley International Airport". http://www.mcall.com/news/local/all-a9_5plane.6944290jun28,0,6577708.story.

[edit] External links
Companies portal

* Allegiant Air
* Allegiant on Twitter
* Franklin, John (November/December 2005). "Allegiant Air: Finding a Niche in Las Vegas and Orlando". Airliners: The World's Airline Magazine (World Transport Press): pp. 35–39.

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Retrieved from "http://en.wikipedia.org/wiki/Allegiant_Air"
Categories: Companies listed on NASDAQ | Low-cost airlines | Airlines of the United States | Companies based in Enterprise, Nevada | Airlines established in 1997

Tuesday, February 16, 2010

Sea World guidance from Allegiant Air

sea world, allegiant air
sea world, allegiant air
sea world, allegiant air
sea world, allegiant air
Allegiant Air will take you to a playground where the atmosphere is associated with the marine life sea world, when we were here (sea world) must be about work, family, business, and so on will be forgotten, just feeling good and happy with your family enjoying the beautiful atmosphere of the sea with the animals is so funny and smart.

Allegiant Air offers from playground to Walt Disney World

Walt Disney World, allegiant air
Walt Disney World, allegiant air
Walt Disney World, allegiant air
Walt Disney World, allegiant air
With Allegiant Air we visit Walt Disney World, more things to see and more Disney Characters to meet, there has never been a better time to make dreams come true at Walt Disney World ® Resort. Enjoying the week-long vacation experience highlighted by four not-to-be-lost Theme Parks, each with a version of such a unique and amazing.

Caesars Palace can be achieved with Allegiant Air

caesars palace, allegiant air
caesars palace, allegiant air
caesars palace, allegiant air
caesars palace, allegiant air
Allegiant Air is not playing in will take you to Caesars Palace, which is one of the world's best known for the charming resort, celebrating the joy and splendor that can not be forgotten, the 85-acre destination location that sets standards for pleasure and luxury. Located in the heart of the Las Vegas Strip, Caesars Palace ranks with the best in the world famous luxury resort with the beauty and authenticity, and features over 3,300 rooms and suites for hotel guests, 26 diverse restaurants and cafes, 4.5-acre Garden of the Gods pools and gardens , world-class health and spa and there are also salon services, with 240,000 square feet of premium meeting and convention space. Its 4100 seat Colosseum spotlights world class entertainers, do not miss this opportunity.

Allegiant Air offers a trip to the seaside resort Tampa Bay-St. Pete Hotel

Tampa Bay-St. Pete Hotel, allegiant air
Tampa Bay-St. Pete Hotel, allegiant air
Tampa Bay-St. Pete Hotel, allegiant air
Allegiant Air will take you to the resort located on the waterfront located in the Gulf of Mexico, which is very close from the beautiful white sands of Clearwater Beach. All rooms and suites totally always look brand new and feature 32 "LCD high definition TV, granite countertops, and private balconies. Soon to make your trip and do not miss this, because it would lose so much.

Holidays with the family with Allegiant Air service at the Hilton Waterfront Beach Resort

Hilton Waterfront Beach Resort, allegiant air
Hilton Waterfront Beach Resort, allegiant air
Hilton Waterfront Beach Resort, allegiant air
Hilton Waterfront Beach Resort, allegiant air
100% not allowed to smoke in this area. Hilton Waterfront Beach Resort is located on a beautiful beach and community located in Huntington Beach, California, overlooking the Pacific Ocean and there are miles of white sandy beach. California cities with stunning waterfalls located in the room a dramatic, full-service Hilton hotel offers casual elegance with the main objective for family vacations, business meetings, and others. Allegiant Air with the beauty of it soon reached.

Luxury service with Allegiant Air in Phoenix-Mesa Hotel

phoenix-mesa hotel, allegiant air
phoenix-mesa hotel, allegiant air
Services remained the most expensive in the Royal Palms Resort and Spa. Engaging with the stone pavement along the property curve, invite guests to enjoy a leisurely walk among the fragrant orange, leaves and other underbrush. Set in the fertile middle of the lawn and flower gardens, the villas are located around the hotel as an oasis for guests seeking tranquility and solitude. Every room with an attractive sparkling heart charm, a huge collection of antiques from Europe, as well as tiles and artifacts. get your trip with Allegiant Air.

Sunday, February 14, 2010

Allegiant Air offers a holiday to Hotel Indigo Sarasota

hotel indigo sarasota, allegiant air
hotel indigo sarasota, allegiant air
hotel indigo sarasota, allegiant air
hotel indigo sarasota, allegiant air

With an interesting service, as well as design, as for the atmosphere at the Hotel Indigo Sarasota so refreshing and perfect for business or leisure. Located on the edge of downtown Sarasota, which has many cultural attractions and business centers. You also can visit the beauty of John Mable Ringling Museum, Marie Selby Botanical Gardens and Mote Marine Aquarium. All that can be found in the air travel agent who is very good, which is Allegiant Air.

Beautiful vacation to paris las vegas with Allegiant Air

paris las vegas hotel
paris las vegas hotel 1
paris las vegas hotel 2
paris las vegas hotel 3
Holiday is the most beautiful moment for all people, by holding the event to make the mind becomes peaceful. paris las vegas hotel might be your choice in staying at the time to vacation in Paris, of all that can be found by looking for air travel agency good. I understand that Allegiant Air is the best of the rest.