Customers With Disabilities

How do I request special assistance for a disabled passenger?
• When booking a reservation online or over the phone, a special request can be made for the passenger who is requesting special assistance. Also, please feel free to call Allegiant's Customer Care department at 1-702-505-8888 and request the assistance to be added to the reservation.

Does Allegiant supply oxygen tanks for passenger use onboard?
• Allegiant does not provide oxygen for passenger use onboard for passenger use. There are seven (7) types of oxygen concentrators that passengers are allowed to bring as identified in the Portable Oxygen Concentrators (POC) section below.

To contact the Department of Transportation regarding Air Travelers with Disabilities:
• (1) for calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1–800–778–4838 (voice) or 1–800–455–9880 (TTY),
  (2) by telephone to the Aviation Consumer Protection Division at 202–366–2220 (voice) or 202–366–0511 (TTY),
  (3) by mail to the Air Consumer Protection Division, C–75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96–432, Washington, DC 20590, and
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  (4) on the Aviation Consumer Protection Division's website (http://airconsumer.ost.dot.gov).

Air Carrier Access Act
• Download the most recent version of the Air Carrier Access Act (ACAA). To read or print the ACAA, you will need to download the FREE Adobe Acrobat Reader since it is in a PDF format.

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